Security and compliance
Hospify combines cutting edge technology, powerful security with careful consideration of UK and EU rules for handling patient information. Talk to us to find out more, or take a look at some of our frequently asked questions.
The number one question we're asked is "why can't I just just WhatsApp?". Well, there are lots of reasons! Our CEO James Flint has written a blog post summarising them here.
How are messages made secure?
Messages are secured using high-level encryption on your phone or tablet and protected using a unique 6-digit pin-code.
Where are messages stored?
Messages are stored on your phone or tablet and the recipients phone for 30 days, then removed in line with GDPR rules for the safe removal of patient information.
Should I anonymise patient information?
Hospify was developed to make it possible to send text and photo messages securely in course of delivering health care without the need to anonymise the data.
Should I tell patients I'm using Hospify?
You can tell patients directly, however this may not be practical during the course of your work; it's sufficient to post a notice on your website.