Hospify Newsletter May 2017

What the NHS cyber attack means
for Hospify - and you

Here at Hospify we're not remotely happy about Friday's WannaCrypt attack on the NHS - now spread to systems in over 70 countries. Patients and services up and down the UK have been affected - and that's not good. Here's Hospify's security advisor Ben Rapp on ITN news last Friday night talking about it.

The sad fact is that we, along with many others, saw this coming. And so sure were we that it was coming, that we decided to do something about it. Three years ago we set up Hospify precisely in order to provide the NHS - and all European healthcare services - with a state-of-the-art, secure, compliant mobile communications system that could transform health comms for patients and clinicians across the UK & EU... without costing the taxpayer a penny.

The arguments are already raging in the press about whose fault this is and who needs to spend more money to fix it. If past experience of IT procurement in the NHS is anything to go by, too much money will be spent on the wrong services, services which will come online too late (if ever). The result? In a few years time we'll all again be reading about how tens or even hundreds of millions of pounds of valuable investment has once again been wasted.

But there is another way. By following the model of WhatsApp and charging doctors, nurses and patients just £1 each a year (the actual users, not the hospitals, not the taxpayers) Hospify can provide secure compliant messaging to the whole of Europe - without the need for governments or hospitals to take a single decision or spend a single penny of money that would be better spent on medical salaries, medicines and equipment.

Don't wait for your hospital, your CCG or your government to react. Take back control and vote with your thumbs by installing Hospify now. (And right now it's still free! we haven't even started charging yet!). Tell your colleagues, get them to do it too, and by the end of the day your team can be free from ever having to worry about failing NHS communications and random cyber attacks again.

It's that simple. Just search in the Apple and Android app stores for "Hospify". Easy. 

Hospify Newsletter April 2017

The all-new (and compliant) Hospify is here!
Why is Hospify important?
Get compliant - download Hospify now
Forthcoming features

The all-new (and compliant) Hospify is here!

After conducting several beta tests with the help of amazing people like you, we've redeveloped Hospify from scratch and we're now incredibly excited to announce that a brand new Hospify app is live in both the Apple and Android app stores. Your Hospify messages will now be end-to-end encrypted, the app is compliant with UK and EU health data protection regulations, and - crucially - the new version is fast and reliable enough to use in a healthcare environment.

Why is Hospify important?

Everyday chat apps like WhatsApp, Viber, Facebook Messenger, Snapchat, Slack, Skype and Telegram might be encrypted but that alone is not enough to make them align with UK and EU health data laws. Have you ever received a picture on WhatsApp? Have a look in your phone's main photo gallery. The picture will most likely appear there, as well as in WhatsApp itself. This is because nearly everyone's devices automatically backup such pictures to the cloud. Even if you switch the feature off, gaffs by Apple and others can mean it gets switched back on without your knowledge.

This is just one of the many ways in which the design of standard consumer apps makes them vulnerable to abuse - and means they fall foul of the law when it comes to patient-identifiable health data. But Hospify is different. Hospify is specifically designed, not just to deliver messages securely, but to keep them confined to your device instead of floating around in a server cloud that could be located anywhere on the planet (the legislation insists that all EU health data only travels through servers that are physically situated in Europe).

From May 2018 you must publicly report any breaches of these rules that occur within your business (e.g. because a nurse has shared a piece of patient-identifiable information via WhatsApp) - and you risk a fine of up to 4% of your annual turnover for each such breach. Don't let this happen to you! Tell your healthcare colleagues, staff and patients to stop using WhatsApp and other apps like it when they're at work, and to use Hospify instead. On the surface, they won't notice a lot of difference; Hospify looks and feels much like any other messaging app. But underneath, there's all the difference in the world. 

Get compliant - download Hospify now!

To download Hospify to your Apple or Android device just search in the app stores for "Hospify" or click on the relevant buttons on our "Get the App" page. (If you have one of our earlier beta test versions, please delete that before reinstalling). Once you've registered and completed the email confirmation, go to Add Contacts and search for the name of a friend or colleague to add them to your personal directory. Then message them just as you would with WhatsApp, Messenger or SMS.

Forthcoming features

Now we've got the core messaging up and running we're hard at work on some crucial extra features that are particularly relevant to use in healthcare:

  • Encrypted picture messaging
  • Group messaging function
  • Secure message export (so you can export important messages to your computer and then upload them to the patient record)
  • In-app PIN code (to further protect your Hospify account from prying eyes)

We'll be rolling these out as we complete them over the next few months, and in the meantime do email us with any comments, problems or suggested improvements on support@hospify.com. The sooner we hear about problems the faster we can fix them, and the more good ideas we hear about the better we can make the app. So don't hold back!