A ghost-busting start to 2018



We ain't afraid of no ghosts!

We hope you had a good festive season though we suspect that, given that most of you work in the NHS, you've all been hard at it right through the holidays, coping with the kinds of problems that have been all over the news. 

All we can say is well done, and that we've been working hard too to bring you a service that can support you in the important jobs that you're doing. 

Or problem hasn't been beds or winter flu... it's been ghosts. That's right. Towards the end of last year, the Hospify app developed a problem with ghosts. Ghost notifications to be precise. Many of you had spotted them, especially when you were using group messaging. They took the form of alerts on your phones saying there were new messages waiting, but when you opened the app there were no new messages to be seen.


And, to be honest, downright annoying.

Well, you'll be pleased to hear that our ghost-busting dev team pulled some long hours between Christmas and New Year to get to the bottom of this, and eventually found the poltergeists that had been lurking in the basement and causing all the trouble. Said poltergeists have now been exorcised, and we very much think that ghost notifications will be no more than a festive memory from now on.

The incantations are in a major new release to the app which you will see in the app stores in the next couple of days. Please update to this new version (1.3.9) as quickly as possible, if it doesn't happen automatically (you can look in the About section under the app's Settings tab to find out which version you're using).You'll know it when it arrives as the first of our design changes are in there too - including some fancy new splash screens, colours and icons. Not only will it rid you of those pesky ghosts, but it will also bring you a whole bunch of engineering updates that make the app faster and more robust than ever. 

We wanted to get all these things in place to pave the way for picture messaging, which is nearly at the end of its test cycle and should be with you very shortly. We'll keep you posted about that, but it won't be long now...

In the meantime, let me wish you all the very best for 2018 (the year that the GDPR regulation finally hits these shores, as I'm sure that you know).

And share safely!

Co-founder and CEO

Hospify News December 2017

Happy ISO Christmas
Coming up in 2018
Online user guide & flyer



Happy ISO Christmas

We're pleased to announce that for Christmas this year Hospify has been awarded certification for the ISO27001:2013 security standard. This independent assessment was conducted by the British Assessment Bureau, a leading certification body, and demonstrates Hospify's commitment to keeping its data, staff and premises secure. Hospify has now earned the right to display the coveted British Assessment Bureau quality shield to demonstrate its conformance to the standard - you may in fact already have seen the shield in the footer of our website, where we posted it earlier this week.

In case you've never heard of it before, ISO27001 is the internationally recognised Information Security Management Standard that proves an organisation’s commitment to the security of all the information that it handles. With ISO27001 in place, Hospify is able to further minimise risks to potential data security breaches and reduce errors and costs, while demonstrating credibility and trust. The standard dovetails with our existing NHS Information Governance accreditation and our Information Commissioner's Office registration and helps ensure that we're fully prepared for the arrival of the new European General Data Protection Regulation (GDPR) in May next year.

And if we're prepared, then you're prepared. Because Hospify is the simple GDPR-compliant alternative to consumer messaging solutions like WhatsApp, Telegram, Messenger and SnapChat, for everyone in healthcare.


Coming up in 2018

Talking of next year, we've got a whole bundle of goodies in the pipeline for you. Our picture messaging function is pretty much finished and is currently undergoing rigorous testing prior to its release. We're also doing a comprehensive redesign of the entire app which will drastically improve its look and feel, while adding new features like fingerprint sensor access (so you don't have to keep typing in your PIN), editable profile information and a few other bells and whistles. 

Crucially, we'll also be introducing our Premium subscription level. Hospify is paid for by its users, not by advertising, selling your data, or expensive procurement deals, and while the basic service will always be free from early next year we will be asking power users who want to join or create a lot of groups and send high volumes of picture messages to pay an app store subscription. The exact pricing of this is TBC, but we will be keeping it as low as possible, in line with what you'd expect to pay for other professional tools in the Apple App store and Google Play store. 


Online user guide & flyer

In preparation for all of this we've spruced up our branding and have started expanding our website. This now offers a user guide, something that quite a few of you have asked for. It has easy to follow instructions for all of Hospify's main features, and we'll be updating it as things change and new features are launched. We've found it particularly useful for people who are running evaluations of the app or rolling it out for use by small teams, and need a quick reference to make sure that a whole group of colleagues can get up to speed with using Hospify very quickly. 

Another handy tool for that is the Hospify "Safer way to share" awareness flyer, which we've been handing out at events. We've had such a good response to this that we've put a PDF version on the website, so you can download and print it yourself and hand it out or pin it to a noticeboard. If you'd like us to send you some pre-printed ones in the post, along with some complimentary pens, we're always happy to do that - just drop us a line at info@hospify.com and let us know how many you need.

Best of the season to you all, thanks again for using Hospify, and catch you in January - when GDPR will be just five short months away!

Share safely,

Co-founder and CEO